Thursday, April 14, 2011

A Big Update Post

Wow. Need to blog more.

So, I found a place. It's a great place, a huge house in Hove and I think there are eleven of us living here (there may be more; it's all a bit of a mystery). Our bedroom is massive and has bay windows, so until the beginning of May, I'll be pretending I have a lot more money than I do. We have to find a new place to live for May.

I also found a job - and got fired from it. I signed up with a recruitment agency and within a few hours of applying for this job, I had a call back and by the next day, an interview had been set up. The job, as the recruitment agent described it to me, was to call supporters of charities, thank them for their support and ask if they would be comfortable switching the payments they're already making to direct debit. So I went to the interview It lasted two and a half hours and during it I found out that what the job *actually* was was calling people to ask for money, but only at a level they felt comfortable giving and it was definitely not pushy or salesy. I found out a couple days later that I had the job.

The first two days of work were training. Day one, myself and the 7 other people who got hired with me talked with a couple of the supervisors about what charities are, what our role was, etc. I really hate call centres, but the environment seemed really warm and friendly and I liked the way they did things. Over and over again, one of our 'coaches' kept telling us, when we ask for money, it's ok if the supporter says no. They don't have to justify it to us. They don't have to give reasons. If they say no, we simply thank them for their support and move on*. We weren't there to push people or guilt people.

Day two, we spent the morning learning the computer system and the afternoon looking at scripts. The scripts, at first glance, consisted of Thank you for your help, the world is an awful place, we can do something to fix it, more money? - the particular one I spent my brief time at the company calling on started by asking people to triple the amount of money they were already paying monthly. When they say no (which 99% do, because it's RIDICULOUS to call people who are giving you money and ask them to send you three times more), the script goes to the 'second ask' which is basically: I understand you can't afford that much, the world is a horrible place, we can fix it, please can I have twice as much money as you're currently paying? There are other options, of course, like, 'I understand you're on a pension and supporting eight other charities, babies are dying in the streets, please can we have more money? - But even reading through these insane scripts, we were told, over and over, that if they flat out say they can`t afford it, or if they tell you at the beginning that no, they will not increase their payments, that`s fine. Leave it alone. Don`t upset them. Etc, etc.

The other thing they told us on Day 2, was that we should be nice to each other. We should not brag about the number of pledges we`re getting or be all pitying and sympathetic to those getting less than us. If we had a bad day, we should not sigh and moan, because we`re a team and we don`t want to bring each other down.


Day 3, we actually started calling. Pretty much the first thing they did was march out a big board where they wrote down how many pledges we were each getting. It of course included the people who had been there six weeks longer than us, so the newbies looked a little sad and inept on that board, but we trudged on.

Each day, the approach changed slightly. Suddenly, it was no longer, If they say no, that`s fine. Suddenly, just saying No meant they were waffling a bit and could be persuaded to up their donations. Suddenly, the justifications and reasons for not being able to increase (which people, particularly older people, feel obliged to give when you tell them the world is coming to an end and children and puppies are dying and it`s all going to be their fault if they don`t help) are excuses - and the same nice, friendly people who told us not to push, not to be salesy, that supporters don`t have to justify themselves to us are saying that most people could afford a few extra quid a month, if they really wanted to... and isn`t it annoying how supporters lie about why they aren`t giving more?

So, to be honest, I fully intended to find something else, then quit. But, in the meantime, I decided to do my job to the best of my ability, as much as I hated it, because I was being paid to. So I negotiated as much as I could (morally could, I mean. There is a limit to how far I`m willing to go for money and making people who spend their state pension on charities feel bad for the help they`re offering the world surpasses that limit), listened to the coaches`conflicting advice on how to get more pledges (Be more upbeat, be more urgent, be more indignant, be friendlier, speak lower, speak louder, slow it down, speak faster, be more familiar, be more professional, put more passion into it, be more confident), tried to follow what I could when it didn`t directly conflict with something someone higher up had told me. I was a good little worker bee and put up with them coming and pulling the same demoralizing bullshit they had warned us against, smiled when they hovered behind me while I was on the phone and smiled when then asked me what went wrong if I didn`t get a pledge. I even, on my last night of work, kept my composure when one of the coaches came and told me everything I was doing wrong on a call where I got a pledge, then came back to gloat about how her advice had helped me get another pledge (even though I hadn`t followed it because it went against the only advice I`d been given which had actually helped) - I smiled through all of it... and for my troubles, I was fired.

They weren`t even going to tell me. The lazy bastards were going to wait until I had walked into town for my next shift (yesterday morning) to let me know I`d been sacked. The only reason I found out is that they did tell my recruitment agent, and she decided it might be nice to call me and let me know, so I wouldn`t waste my time slogging into work.

So now I need to start looking for something new. Le Blah. I was going to anyway, but this puts a little more pressure on, money-wise. Boo to the urns.

So, the job hunt and house hunt resume. Also, I have a million to write.

Also, I remain happy and smiling. Nothing seems to be able to keep me down for long - *knock on wood*


*The company I was working for works on behalf of a number of very well known charities, though I can't tell you their names or the company's name; confidentiality agreement.

Friday, March 11, 2011

House Hunting

From what I can gather, British TV falls into 4 categories: Antiques, Cooking, Property and Col. Gaddafi*.

The shows about property always amaze me. You get this middle class British family saying, "Well, we don't really want to go over 800,000 pounds." WhereTF did you get 800,000 pounds? WHERE? Minimum wage here is less than in Canada, and it seems like every one is getting laid off or having their jobs cut. I want 800 K. It would make my life so much easier.

At the moment (well, not right at the moment, since right at the moment, I'm writing this blog) I'm looking for a place. Finding cheap accommodation in a place like Brighton definitely isn't easy, but it's not as hard as, say, finding cheap accommodation with its own w.c. British people share these, it seems. Also, they often share shower rooms. It's a strange ol' world.

Brighton remains lovely and life remains wonderful, despite my still not being able to work and my being rather sick (I've been sick for days. I don't like it). It seems like I'm always fuzzy headed, either from the drugs or the lack thereof, but everything will be worked out soon, I know it (*knock on wood*)

Ok, cutting this short. I'm going to get myself into trouble if I spend the day in bed and blogging, so it's back to the house hunt for me.



*Also East Enders.

Wednesday, February 23, 2011

England is everything I could have hoped for, Brighton especially. I love the old buildings, the melancholy feeling in the air when it is cloudy, the remnants of camping and beaches and old fairs when there is sun.

I love the fashion here. Everyone is fashion conscious, which isn't to say they're well-dressed, but you can tell that time and consideration went into the choosing of every outfit, even the ugly ones. Still, there's a laid back feeling to it; these people dress the way they do not because it is popular, but because the genuinely want to look good.

I was a lot more impressed with central London than I was expecting to be. Maybe because we were there later in the evening or because of the time of year, but I didn't see any of the dirty, overcrowded mess that I had anticipated. It's lovely, incomparable to anything we have in Canada. Not somewhere I would live, given my dislike of people, but still somewhere I can see myself spending a lot of time quite happily.

I could write endlessly, I really could, but right now there's just way too much to see and do, so I'm cutting this short for the moment. More to follow, I'm sure.

Wednesday, February 2, 2011

Surreality

So I'm sitting at work for the last time, listening to classical music and thinking. I've got two hours left. Hard to believe after nearly 6 months working here.

Something has occurred to me over the past couple of days. I have had 10+ish jobs over the past 10 years and this is the only one that I've actually been sorry about leaving. Of course, I love that I'm going, and I LOVE why I'm going, but it's still going to be hard to say goodbye to this place and the people that make it what it is.

In some ways it feels like I've been here much longer than six months and in some ways it feels like I just got here. I can still clearly remember the 3 day bus ride, my first night in town, spent in room 120, my first nights in Cave Hell, all of it, really, from the summer. I remember being taken on a tour of the town, and, of course, meeting this intelligent, gorgeous man and agonizing over how I would ever get up the courage to ask him out :) It's forever ago and five minutes. Time is definitely malfunctioning here.

I have so much to do today. Most of it is laundry, some of it is packing and a fair bit will be deciding what stuff to donate to charity and what to do with things like that bigass painting that I did in (I'm going to say September, but I'm not sure). Somewhere in there, I need to have a nap, go to the gym, take down the Xmas tree, hopefully go to the bank, head to the post office. Then wings tonight and sushi tomorrow... and then it's off to Edmonton, early, early Friday morning.

It's a whirlwind. Even this shift, which consisted of one phone call, which I transferred, zoomed right by. I remember once, when I was little, we went camping and when I got into bed, I closed my eyes and counted to three. I don't know why I counted to three, but when I opened my eyes, it was morning. The whole night went by in 1... 2... 3. This feels kind of like that. In three seconds, I could be stepping into the arrivals area of the airport. Unbelievable, but deeply wonderful.

Friday, January 28, 2011

Valentine's Day


















I figured I should write my Valentine's day post now, while I'm thinking about it, since I'm going to be way to busy, come the actual day.
I didn't used to be the biggest fan of Valentine's day. It's always struck me as kind of a weird holiday, way too commercial and based way too much of people's insecurities and fear of being alone.

BUT, since this Valentine's day will be nothing short of magical (I'll be landing in the U.K., after over 100 days of waiting* :), I'm a lot more pro V-day than I have been in the past. I am, of course, really looking forward to it this year. Of course, I would be anyway, even if to everyone else in the world, it was just another Monday.
AND (since we're starting whole paragraphs with conjunctions), on top of the impending wonderfulness of February 14th, I found the above Valentines here. I'm having to work very hard indeed not to buy them. Very hard.
Also, The Scientist is on the radio. ♥ overload.
*!!!!! :D ♥ !!!!!

Sunday, January 23, 2011

Le Zzz

I AM SO EFFING TIRED.

This whole not sleeping thing is starting to eat my brain. It's not that I'm not sleeping (well, I don't think I slept today), it's just that I'm not sleeping as much as I should be. But today I was dead tried, lying in bed with the light off and I still couldn't get to sleep. So I have no idea.

Crap. I had other stuff but I can't remember. I'm seriously nearly falling asleep at the desk*. Soon, my pizza will get here** Maybe that will wake me up. That makes no sense. You know what? I'm gonna call it a night, blog-wise. I'll post something sensible when I'm awake again.

*I work at a desk. I'm at work right now.
**Poor life choice.

Thursday, January 20, 2011

Flesh for Fantasy = Never Changing the Radio Station

At work and nothing much to report. It is Rtardedly hot in here, and I am absolutely melting. Either there is something very wrong with my ability to regulate my body temperature or something wrong with all (3) of the buildings that I spend time in. I'm always either freezing cold or sweating buckets. Blah.

I love that my only complaints in life at the moment are tied to body temperature. Everything else is going wonderfully right now (*KNOCK ON WOOD!!!!!*) I leave Canada in a few short weeks and I think this is easily the most excited I've ever been about anything, ever.

I'm starting to stress a little, but it's all self-inflicted stress, brought on my guilt when I'm procrastinating and know I shouldn't be and it's easily overcome.

I'm going to miss this place; I have a great job, I've made some great friends and I live in a beautiful national park - but I'm really looking forward to seeing everyone back home that I haven't seen in 5.5+ months and I'm really looking forward to the part that comes after that, the end of the 108 day wait, when I'll fall into a state of ridiculous happiness which will somehow contrive to surpass what I'm feeling now.